Installing Quickr and Sametime on the same Domino server
We are preparing a Quickr demo for a customer. Since we want to spend as little time as possible on setup and installation, we decided to try to install everything on the same machine. So we installed Domino 8.5, configured the basic things and added a few users. Then we installed Quickr 8.2 for Domino. Created a few places, everything worked as expected.
On top of it all we installed Sametime 8.0.2. We edited qpconfig.xml file as per instructions in the Quickr 8.2 for Domino Information Center in order to enable presence awareness. Everything seemed to work fine until we tried to open a place in Firefox - and were greated by an empty page. The same place loaded correctly in Internet Explorer. Hmm, it was troubleshooting time! A quick look at the Domino console revealed an error that occurred each time Firefox tried to fetch a page:Class QuickrSupportUtil could not be located
servlet.QuickrSupportUtil.code=com.lotus.quickplace.util.QuickrSupportUtil
servlet.QuickrEntry.code=com.lotus.quickplace.util.QuickrEntry
servlet.QPServlet.code=com.lotus.quickplace.util.QPServlet So, we simply copied these lines to the servlet.properties file on our demo server, making sure we do not alter any of the Sametime references. We restarted the server and checked the place in Firefox: everything OK! It seems that the Sametime installation replaces the contents of the servlet.properties file thus deleting all necessary Quickr references. I guess that Internet Explorer was not affected because it used ActiveX controls to render page. There you have it - easy way to work around this small, but potentially annoying bug. Hopefully, IBM will also fix the Sametime installer and prevent this from happening.
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